1. Acceptance of Terms By accessing and using the services provided by Optimum Bots Ltd. (“Optimum Bots”), you agree to be bound by these Terms and Conditions (“Terms”). These Terms govern your access to and use of Optimum Bots’ artificial intelligence and automation solutions including, but not limited to, AI chatbots, CRM automation, and workflow optimization tools. If you do not agree with any part of these Terms, you should not use our services.
2. Services Optimum Bots provides tailored AI and automation solutions designed to enhance business operations. Our services are detailed on our website and through direct communications with our team. By using our services, you acknowledge and agree to the scope and nature of the services as outlined.
3. User Responsibilities Users are responsible for providing Optimum Bots with necessary access to platforms and systems, such as CRM systems, for service deployment and integration. This includes providing appropriate access credentials and enabling API connections. Users must ensure compliance with their respective privacy policies and legal frameworks. Failure to provide necessary access or permissions may result in delays or inability to deliver services.
4. Payment Terms Payment for services is required in two installments: 50% upfront before commencement of services and the remaining 50% upon completion. Payments are accepted via specified methods (e.g., bank transfer, credit card, online payment platforms). All payments must be made in GBP unless otherwise agreed upon in writing. Late payments may incur additional charges or result in suspension of services.
5. Data and Privacy Optimum Bots is committed to protecting user data in accordance with the Data Protection Act 2018 and the GDPR. We collect and handle user data in compliance with these regulations and implement robust security measures to safeguard data. Our privacy policy, available on our website, provides detailed information on our data handling practices.
6. Limitation of Liabilities Optimum Bots shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from the use or inability to use our services. We do not guarantee uninterrupted or error-free service and disclaim all warranties, express or implied, to the extent permitted by law.
7. Modifications to Terms Optimum Bots reserves the right to modify these Terms at any time. Changes take effect immediately upon posting on our website. We will notify users of significant changes through email or a prominent notice on our website. Continued use of our services after such changes will constitute acceptance of the new Terms.
8. Governing Law These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes related to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact Information For any questions or concerns about these Terms or our services, please contact us at: hello@optimumbots.co.uk