Introduction
Optimum Bots Ltd. (“Optimum Bots”, “we”, “us”, or “our”) is committed to protecting the privacy of our users (“user”, “you”, “your”). This Privacy Policy explains how we collect, use, and share information about you when you use our artificial intelligence and automation solutions, including AI chatbots, CRM automation, and workflow optimization tools through our website, associated applications, and services (collectively, “Services”).
By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, you should not use our Services.
Information We Collect
We collect various types of information from and about users of our Services, including:
- Personal Information: Information by which you may be personally identified, such as name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline.
- Technical Information: Information about your internet connection, the equipment you use to access our Services, and usage details.
- Usage Data: Details of your interactions with our Services including traffic data, logs, and other communication data and the resources that you access and use on the Service.
How We Use Your Information
We use information collected about you or that you provide to us, including any personal information:
- To present our Services and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account and/or subscription, including expiration and renewal notices.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Services or any products or services we offer or provide through it.
- For any other purpose with your consent.
Data Sharing
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may share personal information with subsidiaries and affiliates, contractors, service providers, and other third parties we use to support our business (such as analytics and CRM platforms) and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
Your Rights
You have the right to:
- Request access to your personal information and how we process it.
- Request correction of the personal information that we hold about you.
- Request deletion of your personal information.
- Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party).
- Request the restriction of processing of your personal information.
- Request the transfer of your personal information to another party.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the website’s home page.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: hello@optimumbots.co.uk